Following the launch of Activision's Guitar Hero World Tour on Sunday, a number of complaints have been popping up on message boards across the web concerning broken or faulty instruments. The most common complaint seems to be about the game's drum kit, which in some cases won't register a note loudly or softly – or at all. The drums in World Tour are velocity sensitive, meaning the harder you hit a drum pad, the louder it should be in the game. Unfortunately for some users this hasn't been working.
Activision is aware of the issue, however, and the publisher is now looking into fixing the problem by offering users a "drum tuning kit." It's not clear exactly what this tuning kit will do, but we'd guess it'll allow users to calibrate the drum pads' sensitivity.
Here's the full statement from Activision's customer support center:
"We have learned that certain drum kit controllers manufactured for Guitar Hero World Tour have sensitivity issues. We believe that these controllers are limited to ones in the earlier manufacturing stages. While we believe that this was an isolated manufacturing issue, we are stepping our efforts to randomly test our drum kit controllers so customers can be assured they work properly. In the event any consumers do experience problems with their drum kit controllers associated with sensitivity issues, Activision will soon be offering a drum tuning kit that will enable players to fully optimize their drums.
"Our goal would be to immediately address any hardware issues Guitar Hero World Tour players have with the game. Consumers should visit the Activision Publishing customer support website at www.activision.com/support website or call 310 255-2050 in the U.S. where a customer care representative will assist them. Activision is fully committed to the highest quality manufacturing standards, and to satisfying every Guitar Hero World Tour fan so they can enjoy the best musical gaming experience ever created."
Screenshots: Guitar Hero: World Tour (360, PS3, Wii)
