AOL Help-What is an account security question on AOL® Mail

The following article may also be found in our Online Help area.

The Account Security Question (ASQ) is a simple question and answer created by you, which AOL uses to verify your identity and thereby protect your privacy.

You need an Account Security Question in order to gain access to certain features such as:

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To manage your AOL® account online.
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The "Forgot Password?" link which allows you to reset your password and get back online.
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Online Customer Service involving private account information or changes.
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AOL® products requiring an extra level of security.

To ensure the security and privacy of your account, AOL LLC policy is to ask you to verify yourself prior to discuss any details about an account or before taking any action on an account. To offer you this level of security, we have implemented the Account Security Question. An Account Security Question is a question and answer you select for quick and easy verification.

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