The following article may also be found in our Online Help area.

If you have accidentally blocked an e-mail address or domain, you can remove that e-mail address or domain from your block list.

Note: A domain is the part of the e-mail address after the @ symbol. For example, if the e-mail address is address@aol.com, aol.com® would be the domain.

Unblock an e-mail address or domain

You will not receive e-mail from any e-mail address or domain on your Mail Controls block list. If you want to receive e-mail from an e-mail address or domain currently on your block list, you will need to remove them from the list.

To unblock an e-mail address or domain:
1. Go to http://www.aol.com/.
2. Click the Mail icon.
3. In the Screen Name: box, type your AOL® screen name.
4. In the Password: box, type your AOL® password.
5. Click the Sign In button.
6. Click the Settings link.
7. Click the Spam Controls link.
8. In the Spam Filters by Address section, scroll down to the e-mail address you want to unblock, hover the mouse pointer over the e-mail address, then click the X button.
9. The e-mail address will disappear from the list.
10. Repeat Step 7 and 8 for all e-mail addresses and domains that you wish to unblock.
11. Click the Save button to save the changes.